If you don't agree with a benefits decision, it's important to act within specific deadlines to ensure your appeal is considered.
Typically, the appeals process involves taking the following steps:
Mandatory Reconsideration:
You have one month from the date of the decision letter to request a reconsideration. This is the first step where you ask the Department for Work and Pensions (DWP) to look at the decision again. Explain why you disagree, providing any new evidence if possible.
After reviewing your request, DWP will send you a Mandatory Reconsideration Notice, which will tell you whether they have changed their decision. If they haven’t, and you still disagree, you can proceed to the next step.
Appeal to a Tribunal:
If you’re not satisfied with the outcome of the Mandatory Reconsideration, you can appeal to an independent tribunal. You must do this within one month of the date on your Mandatory Reconsideration Notice decision letter. The appeal is submitted to HM Courts & Tribunals Service (HMCTS).
The tribunal will review your case independently. You can choose to attend the hearing in person or have it based on your written evidence. After the hearing, the tribunal will issue a decision, which is usually final.
Appealing can be a challenging process, so it's important to seek professional advice.
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