Welfare  

The UK has a system of welfare benefits to support people. Different benefits have different eligibility criteria. Whether you can claim benefits and which benefits you can claim depends on your immigration status.  

There are many different benefits available – relating to low income, disability, children, pensions, maternity, caring for others, job seeking, heating your home, and much more.  

If you are struggling with living costs – you can find out what benefits you are entitled to claim by using the Turn2us Benefits Calculator.  

How can we help? 

If you need help with welfare benefits, please contact us. We can help you to: 

• Understand what benefits you can claim 

• Apply for and claim benefits

• Challenge decisions made about your benefits

• Manage the benefits you are receiving 

• Access a food bank  

Our advisers can help you in Romanian, Polish, Ukrainian, and English. We can also help in other languages through professional interpreters.  

Contact us: 

You can contact us by telephone or by email. Please see full details on our Contact us page.  

We usually complete an initial assessment in our first call with you. We will ask you for your name, contact details, as well as information about your situation.  

If we can help, we will assign an adviser to you. The adviser will make an appointment with you to discuss your situation in more detail and talk through the options you have.