Many people delay asking for support because they’re worried about being judged, misunderstood, or refused.
We hear the same concerns every day and we want people to know that getting advice and understanding your rights is important.
Here are 5 more common myths we often hear:
❌ MYTH: If I apply for benefits, everyone will know.
✅ FACT: Benefit claims are private and handled confidentially.
❌ MYTH: You can only claim one type of benefit at a time.
✅ FACT: Some people may qualify for more than one type of support depending on their circumstances.
❌ MYTH: The application process is too complicated, so there’s no point trying.
✅ FACT: The process can feel overwhelming, but support and advice are available to help you through it.
❌ MYTH: If I miss paperwork or a deadline once, my claim is over forever.
✅ FACT: In many situations, you can still explain your circumstances or request reconsideration.
❌ MYTH: Benefits are only for long-term problems.
✅ FACT: Support may also be available during temporary financial difficulties, illness, or changes in circumstances.
For more detailed information you can refer to the official government website, Benefits - GOV.UK
If you need advice or want to check your eligibility, our helplines are available Monday to Wednesday, 10 am to 4 pm:
PL/LT/EN: 07521857415
RO/EN: 07730021986
UA/RU/EN: 07718612218
This is in line with the information available as of 12/06/2026.